Privacy & Policy

By using our website D-TYERA, you agree to the terms of this Privacy Policy. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data.

D-TYERA may collect personal details such as your name, email address, phone number, shipping address, and payment information when you place an order or contact us. This information is used solely to process orders, improve our services, and enhance your shopping experience.

We do not sell, trade, or rent your personal information to third parties. Your data is kept secure and is only shared with trusted service providers necessary to operate our website and fulfill orders.

By continuing to use our website, you consent to our privacy practices. If you have any questions regarding this policy, please contact us for further information.

At D-TREYA we are committed to protecting your privacy and information. It is the policy of D-TREYA to act in accordance with current legislation and to meet the current best practice on the Internet. We aim to be responsible, relevant and secure when using your data.

We never give out any of your personal information to 3rd parties, such as your name, postcode, email address etc. If we feel there might be something of interest or use to you, we will inform you ourselves using the details you have given. We do not log personal data via cookies, and we do not link any of your personal data with third parties to build our customers' demographic.

We collect data for the following purposes: Technical administration of the website, to enhance your experience of the site, customer service and D-TREYA promotion. If we wish to use your personal data for any new purposes, we will ask for your consent to such use in advance.

We reserve the right to share your personal information if we are obliged to by law and to enable us to apply our terms and conditions and other agreements. This includes exchanging information with other organizations for fraud and credit risk reduction.

Unfortunately, no data transmission over the Internet is 100% secure. As a result, while we try to protect your personal information, D-TREYA cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

If at any time you wish to be completely removed from all our systems or if you just want to update any personal data we have about you or your business, and then please contact us by any means.

Refund & Return Policy

When Returns Are Accepted: Wrong product received, damaged/leaking product, or opened packaging.

Return Conditions: Request return within 7 days of delivery. Product must be unused and in original/sealed condition.

When Returns Will Not Be Accepted: Used products, customized/open-pack perfumes, sale/offer items.

Refund Process: Refund approved will be credited to the original payment mode within 7–10 business days.

Exchange: Exchange is possible based on product availability.

Shipping Policy

Order Processing: All orders processed within 1–2 business days. Delays may occur during holidays.

Delivery Time: Within India: 3–7 business days. Remote locations may take additional time.

Shipping Charges: Shown at checkout. Free shipping may apply during offers.

Tracking: Provided once order is shipped.

Delays due to courier, weather, or unforeseen issues are not our liability.